Address and full name
- Please make sure your address is matched with your shipping address before you make payment.
- Russian buyers, please leave us your full name (mostly includes 3 words), which is very important,if not sometimes you may can't delivery the package.
- All products are in standardized packing, usually we use plastic bag to pack the products.just as follows:
- We will carefully check your order and the package to make sure everything is in good condition before ship out.
- The packages may be slightly damaged during long-time transportation, but it doesn't affect the effect of our products,please no worry.
- If you want products packed perfectly (such as for gifts etc.), please contact us first, we can send the parcel with special package to avoid damage, but you need pay some extra fee.
Please click here to pay freight or extra fee. Thanks!
1.We will send out the order in 2-5 working days, and it needs almost 7-15 days from usa or UK or Spain to you.(different countries with different shipping way, so use different time to get goods)
2.As you know, the delivery time is depend on the shipping company, the air line, the custom and the local post office, so we are not able to control it accurately.
3.If the parcel has not arrived in expected time, please feel free to contact us, we will track it and handle it with you.
The Most Important Thing
- Your satisfaction and positive feedback are quite helpful for us.Please leave positive feedback and all 5 stars if you are satisfied with our items and services.
If you have any suggestions with our items or services,please feel free to contact us first before you leave negative feedback.We will do our best to solve any problems and provide you with the best customer services to let you satisfied.
A positive feedback with 5 stars for description, shipping and service will be appreciated.
We will provide a discount for your next order when you send a screen shot of the positive feedback.
- If you leave your feedback video it will be most welcomed.
About Return and Exchange Goods
We can resend or refund to you if the product is defective or not as the description.
We only afford the freight for the returned defective product.
The returning freight will paid by you if it's returned by your personal reasons.
All the returned products should be packed well and keep the original package.